Refund policy

Returns policy

Your full satisfaction is our goal.

If you have any questions or there is any problem with your order, kindly send me a message within 5 business days

and we will be glad to do whatever possible to achieve your full satisfaction.

 

Unless an item arrives defective,

Returns are not accepted, only size exchanges,

for which there will be a $10 flat fee to cover processing and shipping costs.

 

Once this fee is covered, you will receive a message via email with further instructions,

however, you may contact us at any time for an update.

 

Please contact us at:

info@princessestwirl.com